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Consent to Receive Electronic Loan Documents

Please read this information carefully and retain a copy for future reference.


The words “we,” “our” and “us” mean Fidelity Home Group Corp. The words “you” and “your” mean the applicant who submits an online loan application (“Application”). “Loan Documents” means any information that we are required by law to provide to you in writing in connection with your Application or any information we may otherwise provide to you relating to any related loan you obtain from us.

Your Consent

In order to submit an Application, you must provide consent for Fidelity Home Group Corp. to provide Loan Documents to you electronically. Your consent for electronic delivery will apply to all Loan Documents for the applicable loans for which you are applying. By providing your consent, we will conduct the transaction electronically, enabling you to sign and authorize Loan Documents electronically, rather than on paper.

If you do not want to consent to electronic delivery of Loan Documents, you will not be able to submit an Application to us.

Method of Delivery

We may, at our discretion, make Loan Documents available to you via our website or by email, and may choose to provide you with paper copies of Loan Documents even though we made or could have made them available to you electronically. If Loan Documents are provided on our website, we will notify you of their availability and how to access them by sending you an email.

Getting Paper Copies

At any time, you may request from us a paper copy of any record provided or made available electronically to you by us. For such copies, as long as you are an authorized user of a user account at https://fidelityhomegroup.loanzify.io/register you will have the ability to download and print any documents we send to you through your https://fidelityhomegroup.loanzify.io/login user account. If you wish for us to send you paper copies of any such documents from our office to you, you will be charged a $0.00 per-page fee. You may request delivery of such paper copies from us by calling us at 888-259-2257.

Hardware and Software Requirements

Before you consent, you should consider whether you have the following required hardware and software capabilities to access, view, and retain Loan Documents:

  • A valid working email account
  • A computer with Internet access
  • An Internet browser using 128 bit encryption or higher
  • Adobe Acrobat 7.0 or higher
  • SSL Encryption
  • Access to a printer or ability to download in order to keep copies of your Loan Documents for your records.

If software or hardware requirements change in the future, we will make reasonable efforts to notify you of such changes before they occur. If you choose to withdraw your consent upon notification of the change, you will be able to do so without penalty.

Withdrawal of Consent

You are free to withdraw your consent to receive Loan Documents electronically at any time by calling us at 888-259-2257.. If you withdraw your consent, the legal effectiveness, validity, and/or enforceability of Loan Documents previously made available electronically will not be affected. Any withdrawal of your consent to receive Loan Documents electronically will be effective only after we have a reasonable period of time to process your withdrawal and could result in us being unable to complete loan transactions for which you have applied.

Updating Your Contact Information

You must promptly inform us of any change in your email address or other information needed to contact you electronically by calling us at 888-259-2257.. We will not assume liability for non-receipt of notification of the availability of Loan Documents in the event that your email address on file is invalid, your email or Internet service provider filters the notification as “spam” or “junk mail”, there is a malfunction in your computer, browser, Internet service and/or software; or for other reasons beyond our control.

Acknowledgement and Consent of Electronic Communications

By checking the box indicating that you “have read and agree to fidelityhomegroup.com’s Consent to Receive Electronic Loan Documents”, you acknowledge that you can access Loan Documents that are provided to you by the methods described above and agree to receive Loan Documents electronically.